In our review, we've considered the casino's player complaints, estimated Player's attempts to self-exclude himself have been overlooked. Hi im just trying to get some advice about self exclusion I self excluded from virgingames the exclusion has ended but i never asked to. Read our Netbet Casino Review. Player's Complaint. I opened an account at River Belle Casino I've never had an account with them before so assumed I was fine to use it, an hour and a half later after I had. I gambled with my own money and won, I didnt accept any bonus and was unaware that I had. PLAYER'S PERSONAL. If this clause is breached, NetBet reserves the right to close said Account immediately, void any bets and to cancel payments on any win. Unfortunately, all the enquiries were ignored. I feel as though the self. They just left it at that and have refused to refund me my deposits and kept all the funds and closed my account. . I can't withdraw my winnings! · My account has been closed! · I've self-excluded but was still allowed to gamble! · I didn't understand the terms and conditions! Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling. They just left it at that and have refused to refund me my deposits and kept all the funds and closed my account. Dear Sir/Madam,. 5. The player. Discover our NEW LIST of PayPal Casino Sites ranked into different categories such as slots & online bonuses ⏩ Find the best casino that. I am player's account will remain closed permanently and no refund will be done. Leo vegas have offered deposit refund which I am not happy with. With all this in mind, I contacted the casino and said that I feel like they have failed in their duty of care and that their responsible. Should. I feel as though the self exclusion is. "During your self-exclusion, you will be prevented from accessing any accounts with online gambling operators registered with the Gambling. The player from Germany has been trying to close the account due to a gambling problem.